Quick Answer: Can I Refuse To Cancel EBay Order?

Can eBay seller refuse to cancel order?

A seller is not obliged to cancel a buy though most will do so rather than deal with a buyer who doesn’t want the item.

That said, you can ask for a refund and return the item under ebay’s Buyer Protection program.

It doesn’t matter if a seller says no returns on his auctions..

Does eBay charge for Cancelling an order?

If they agree to cancel you will be credited your final value fees. If they do not agree to cancel, you will owe the final value fees, and it doesn’t matter if they pay or not.

What happens if a buyer requests a refund on eBay?

Once received, you will have 2 business days to review the returned item and issue a buyer refund, or ask eBay to step in and help. … Give a full refund: You’ll issue a full refund to the buyer, and they’ll keep the item. Depending on your returns policy, this may or may not include the original shipping cost.

What happens if seller doesn’t respond to return request eBay?

If the seller doesn’t respond within that time, go to the Resolution Center to escalate the case to Customer Support. … When Customer Support decides a case in your favor, we’ll send your refund to the PayPal email address you used to purchase the item. This may take a few days. Learn more about the refund process.

How do I cancel a cancellation on eBay?

You can request to cancel, but only the seller can do it. So contact your seller and pay for the item. Contact the seller before they accept the cancellation.

Can I cancel an item I bought on eBay?

Go to Purchase history – opens in new window or tab and find the order you want to cancel. Select the More actions dropdown and select Contact seller. Choose Request to cancel this order, then Contact the seller.

What if a buyer wants to cancel an order?

You can let the buyer know that the order is already on its way and ask the buyer to return it to you for a refund. When you receive the return, issue a refund if you had confirmed the shipment, or simply cancel the order if you had not yet confirmed the shipment.

What happens if you decline a cancellation on eBay?

Answers (2) Then refuse to cancel the transaction. If the buyer does not pay for the item, he will get a strike on his account, two or more strikes and most sellers will have the buyer blocked from buying. Be sure to file a non-payment case.

Do I have to cancel eBay order?

Answers (6) You are NOT obligated to cancel the buyers bid. If no payment in 48 hours, open an Unpaid Item case in Resolution Center. If no payment within 4 days, close case to get your fees back. … You can relist or make second chance offer to another bidder.

Can eBay force you to refund a buyer?

You agreed to comply with the MBG when you registered your account. If the buyer opens a Not As Described case, and you dig your heels in and refuse to offer refund on return, Ebay will either force you to pay for a returns label, or they will force the refund without the need for return.

How long do I have to cancel an order on eBay?

30 daysA buyer can request a cancellation up to an hour after the transaction, as long as the seller has not shipped the item. A seller can cancel a transaction up to 30 days after the sale, but may receive negative feedback for later cancellations. Auction bidders can also retract bids in certain situations.

What to do if a seller refuses to refund?

Try to Work it Out with the Merchant First Before anything else, you should contact the seller and try to work things out. Ask them why they aren’t willing to issue you a refund, and make sure you’re actually entitled to one, because you may not be.